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ICMI | Today’s Challenge: Where to Invest for Long-Term Contact Center Success

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On Demand Webinar

Years of data make it crystal clear: organizations that consistently invest in the tools and training needed to deliver excellent customer and employ ee experience realize solid returns on those investments. In fact, those organizations’ financial results consistently outperform those of their peers, and the market as a whole, through good times and bad.

Featured Speakers: 

Geeta Menon

Director, Product Marketing
RingCentral

John Arnold

Principal
J Arnold & Associates

Nerys Corfield

Director
Injection Consulting Limited

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