AI Agents as Employees: The Future of Workforce Management

Q&A: ManpowerGroup exec explains how to manage an AI workforce

Human employees and AI agents that are seen as employees need to be managed differently than the workforce is today, says Carolyn Balkin, general manager for Global Client Solutions at staffing firm ManpowerGroup. Generative AI (genAI) projects will move from pilot phase to production for many companies this year, which means the workforce will be […]