NiCE Unveils CXone Mpower, an AI Customer Experience Platform to Expand South African Capabilities
NiCE unveils CXone Mpower AI Customer Experience Platform in South Africa to ensure data residency and compliance for enterprises. Modernize your service today.
Afiniti’s Patented AI Pairing Solution Launched on NiCE CXexchange
Afiniti’s patented AI Pairing Solution is now available on NiCE CXexchange. It matches customers to the best agent in real time, boosting sales and retention.