Slash cart abandonment rates: How to transform ecommerce conversions
On Demand Webinar It’s no secret shopping cart abandonment is still a challenge that plagues ecommerce businesses, significantly impacting their bottom line. Open secret: roughly 30% of online purchases are abandoned because customers can’t remember their passwords. There’s now a way online shops can streamline the sign-in process and enhance security, all while boosting key […]
How to integrate Microsoft Entra ID with 1Password
On Demand Webinar Secure your business and employees – no matter how they sign in – by integrating your 1Password Business account with Microsoft Entra ID. Using 1Password Unlock with SSO secures access to passwords and sensitive information and increases adoption. Use your identity provider to sign employees directly into 1Password. Set up general policies, […]
SSO isn’t enough
On Demand W ebinar Single sign-on (SSO) gives employees a single set of credentials to log on to an approved suite of applications and services with a single, strongly vetted identity. Isn’t that enough to consider access management a solved problem? Featured Speakers: Marc von Mandel Director, Solutions & Channel Product Marketing, 1Password Jen Smeriglio […]
Down under data: Insights from Have I Been Pwned
On Demand Webinar This webinar will be on July 30 at 11 AM AEST. In the first quarter of 2024, Australia saw a 388% spike in data breaches*. This follows a 37% surge in business email compromise incidents in 2023**. This drastic rise has revealed vulnerabilities in current business cyber security strategies. Join Troy Hunt, […]
Managing Shadow IT: Mitigating security risk and ensuring compliance
On Demand Webinar Have you ever encountered a system on your network without knowing who owns it? You may also have virtual machines running with an unknown purpose. In today’s world of hybrid work – digital transformation dictates enterprises operations. However, this shift also increases instances of shadow IT – technologies and systems deployed without […]
Speeding the Pace of Innovation in Healthcare with AI
On Demand Webinar AI-powered solutions are changing the landscape for organizations and patients alike. See how leading healthcare organizations are leveraging AI, automation, and analytics to drive exceptional patient outcomes.
CX Megatrends to Watch in 2025 and Beyond
On Demand Webinar Explore the trends reshaping customer service. From sustainability to omnichannel CX and personalization, discover how the latest innovations will drive the future of contact centers and customer experience. Learn how AI, automation, and hybrid contact centers transform the industry and empower businesses to do more with less.
The Journey Behind Launching Agent Assist – Lessons Learned and Insights Gained
On Demand Webinar AI-powered tools are transforming how contact centers operate, and Agent Assist is at the forefront of this revolution. In this session, w e’ll provide an exclusive, behind-the-scenes look at what it really took to develop and launch Agent Assist, a product designed to enhance agent performance and improve customer interactions. Rather than […]
Revolutionizing Quality Management with AI: Smarter Evaluations, Personalized Coaching
On Demand Webinar Discover how to empower quality teams to achieve greater efficiency , improve KPIs, enhance employee satisfaction, and build a foundation of trust and precision. This is the future of quality management — inspired by billions of insights.
Generative AI: Shaping the Future of Customer Engagement
On Demand Webinar Generative AI is revolutionizing how businesses interact with customers, enabling personalized and dynamic experiences across customer service, marketing, and sales. This webcast dives into real-world applications, showcasing how businesses are integrating agentic AI to enhance communication, boost efficiency, and build lasting relationships.
How to Navigate CMMC Compliance
On Demand Webinar Is there a CMMC compliance audit in your company’s future? Join Robert Smith, Audit and IT Compliance Services Manager, as he demonstrates why a strong cybersecurity foundation is key to achieving CMMC compliance. He’ll give an overview of the CMMC structure, what it means, and provide actionable steps for maintaining compliance and making your […]
Managing Your Cybersecurity Risks with a Remote Workforce
On Demand Webinar With the sudden spread of COVID-19, countless businesses around the world have, overnight, become work-from-home operations. Our on-demand webinar focuses on the&nbs p;many challenges, threats and solutions that exist for securing your remote workforce. About the Presenter Delano Collins Vice President of Cybersecurity John Finch Vice P resident of CX Product Marketing […]