Becoming Benchmark Ready at Fairfield County School District
Learn how Fairfield County adopted data informed instruction, trained their staff on interpreting data reports, and became a state leader in assessment and curriculum map development with the right people, program, and Mastery by Instructure. Fairfield County is a rural district in South Carolina situated between the capital of Columbia and Charlotte, North Carolina, committed […]
IDC MarketScape: Worldwide FinOps Cloud Costs Optimization Hyperscalers 2025 Vendor Assessment
The intelligent cloud and edge market is a broader software market that includes financial operations (FinOps) and cloud cost transparency–related products. According to an IDC survey in 4Q24, large organizations had a median of three public clouds in active use today, and 75% had implemented FinOps teams to address this cloud spend. Enterprises have many […]
Unlocking AI’s full potential with operational databases
Everyone is building with AI. It can improve search. It can personalize customer interactions. It can increase your developer productivity. It can even write bedtime stories. But as a developer, you know the reality behind the hype. There’s a chasm between a simple AI demo and a production-ready enterprise application that users can trust. In […]
Data Agents Guidebook
A data agent is a coordinated system with an AI reasoning engine, a data context layer, and an orchestration engine that selects optimal tools for comprehensive outcomes. For example, a data agent responding to “Why did sales dip in the Northeast?” would generate and run queries across sales, marketing, and Customer Relationship Management (CRM) data, […]
AI starter kit for lean teams
The future of AI is agentic AI is already transforming the way employees are working, with 94% of mid-sized businesses already relying on cloud computing services to power their digital growth. Now, we’re moving into the next phase: AI agents. This new generation of AI won’t just sit around waiting for your instructions—it will proactively […]
A guide to workplace transformation with Gemini Enterprise
Tackle the cost of data silos with agentic Al Data is trapped across tools and applications. That makes finding and sharing information and insights harder than it should be. It also gets in the way of decisions being made and actions being taken. Not to mention that switching apps to find all this siloed information […]
Empower your frontline workforce to drive business transformation
Empower your frontline workforce to drive business transformation Frontline workers are tied to most businesses’ customer experience success, but, often, they are relying on solutions meant for desk-based responsibilities. With the right tools, they can ensure better customer experiences, collaboration, and job satisfaction. Read Frost & Sullivan’s white paper to learn more about how you […]
How to unlock revenue through connected business communications
Empowered agents, engaged customers, bigger profits There are many reasons why a business should invest in a unified communications and contact center platform. Beyond agent productivity, lower costs, and streamlined processes, you’ll see happier customers. And happier customers means more revenue. Learn how a unified solution can transform your contact center from a cost center […]
The key to building a customer-centric culture: Combining your unified communications and contact center solutions
The key to building a customer-centric culture: Combining your unified communications and contact center solutions In fact, 80% of customers now view customer experience as being of equal importance to the products the company sells. With the importance of customer retention, it’s also worth noting that 91% of customers are likely to make repeat purchases […]
Navigating AI with RingCentral
Navigating AI with RingCentral The meteoric rise of artificial intelligence (AI) is reshaping today’s IT paradigms. No longer relegated to the domain of data scientists, AI now stands at the forefront of human- machine interactions, accessible to both the broader workforce and consumers alike. The promise that AI represents for improving productivity, streamlining workflows, raising […]
UCaas for Dummies
Supporting remote work is essential in today’s flexible work environment. UCaaS enables seamless communication for remote and mobile employees, ensuring they stay connected and productive, no matter where they are. The platform provides a unified communication experience, presenting a professional and cohesive image to both employees and customers. UCaaS from RingCentral integrates messaging, video meetings, […]
IT Guide to Generative AI Part 2: Embracing Strategic Implementation of GenAI
Generative AI is transforming how businesses work. Read our eBook to learn how you can: Implement AI tools strategically and securely Communicate seamlessly Collaborate more easily than ever Download IT Guide to Generative AI Part 2: Embracing Strategic Implementation of GenAI Whitepaper