Beyond the Call: Earning customer loyalty in the AI era
CRM is failing to live up to its promises. The result is a meltdown that’s causing customer frustration and broken trust. ServiceNow’s AI CRM is different and works for you. AI agents handle the repetitive work, anticipate customer needs, and keep every team at every stage of service connected. The result? Faster resolutions, happier customers, […]
Escape the Trap of Legacy CRM
On the ServiceNow AI Platform, there’s a better way to CRM. Supercharged with AI agents, it connects every team to every customer. Bringing your entire organization together to seamlessly access and act on data across your company, from inventory to logistics to customer history. CRM for the AI era isn’t just about managing customers, it’s […]
CPQ RFP Guide: 50 Questions to Future-Proof Your CPQ
Your last CPQ selection may have checked every box at the time. But the boxes have changed. AI, omnichannel buying experiences, and increasingly complex deal structures have raised the bar on what good CPQ looks like. Do your evaluation criteria reflect these changes? Download this guide for 50 questions to pressure-test any CPQ vendor across […]
Wolters Kluwer Introduces a3innuva Nómina Expert AI in Spain, an Intelligent Agent Embedded in Payroll Software
Wolters Kluwer introduces a3innuva Nómina Expert AI to automate payroll processing for Spanish firms. Read more about this intelligent agentic software today.
Google Cloud and Randstad Digital Deploy Forze Mirate Agentic AI Solution for Faster Onboarding at Forze Hydrogen Racing
Google Cloud and Randstad Digital deploy Forze Mirate Agentic AI solution to accelerate engineer onboarding and protect vital engineering data.
SLB and Qualcomm Partner to Deploy Edge AI Solutions for Energy Operations
SLB partners with Qualcomm Technologies to deploy advanced Edge AI Solutions for real-time energy operations. Read about this new technology collaboration today.
State of Cyberthreats and Protection
IT and security teams today are navigating a landscape filled with diverse and often conflicting pressures. Digital transformation initiatives continue to gather pace, with organizations wholeheartedly adopting cloud-based security tools, migrating applications to the cloud, and implementing cloud-delivered zero trust frameworks. Simultaneously, businesses must grapple with increasingly sophisticated cyberthreats that are becoming more challenging to […]
10 Ways a Zero Trust Architecture Protects Against Ransomware
Ransomware is the biggest threat to digital business While ransomware has been around for decades, its prevalence has exploded in the last few years. These attacks used to be perpetrated by individuals; now, they’re launched by networked groups of affiliates who buy and sell each other’s specialized skills and toolkits. Attacks were once unfocused and […]
ThreatLabz 2026 VPN Risk Report
For decades, VPN was the default answer to remote access security – reliable, familiar, and deeply embedded in enterprise architecture. That era is ending. AI has accelerated attack timelines from weeks to minutes, automated credential theft at industrial scale, and given adversaries a speed advantage that human-led defense cannot match. VPN was built for a […]
5 Steps to Stop Ransomware With Zero Trust
This latest shift in the ransomware landscape serves as a reality check for organizations of all sizes. Protecting your critical files and data against the ransomware threats of today and tomorrow doesn’t have to be difficult—but it does call for a different security strategy. Download 5 Steps to Stop Ransomware With Zero Trust Whitepaper