AI Agents At Work for CX

The next era of customer experience Today’s customers have high expectations. They want every interaction to be seamless and personalized, and can be quick to move on when brands don’t deliver. According to Khoros, 65% of customers said they have changed to a different brand because of a poor experience. For many businesses, meeting these […]

Accelerating AI Time to Value: Choosing the Right Data Platform for RAG and Agentic AI

Enterprises looking to build generative and agentic AI apps face a key challenge: how to realize business value quickly. This session lays out a strategic framework for evaluating AI-ready data platforms with a focus on rapid time to value. William McKnight, president of McKnight Consulting Group, and Lizzy Nguyen, director of Product Marketing at EDB, […]

The State of Ransomware in Enterprise 2025

1,733 IT and cybersecurity leaders reveal the reality of ransomware for enterprise organizations. This inaugural report examines the evolving causes and consequences of ransomware attacks on enterprise (1,000+ employee) organizations. It also sheds light on the operational factors that left enterprise organizations exposed to attacks and the human impact of incidents on IT/cybersecurity teams. Based […]