US Government, Tech Giants Launch $500 Billion AI-Driven Infrastructure Initiative
The White House will ease the way for OpenAI, Oracle, MGX, and SoftBank to build a generative AI computing system.
The Evolution of FinOps Goes Beyond Cloud
Enterprises can expand their use of FinOps by extending the scope of FinOps to include data centers and SaaS management.
Late to AI? Here’s How CIOs Can Catch Up Quickly
Many AI skeptics lost ground to early adopters. Fortunately, it’s not too late to catch up.
Beyond the Obvious: The New Era of Interaction Management
On Demand Webinar With regulations like GDPR, CCP A and HIPAA tightening the screws, staying compliant shouldn’t feel like a h igh-stakes juggling act. Meet CXone Interactions Hub, your AI-powered compliance superhero. This all-in-one plat form centralizes every interaction, automates risk detection and keeps you ahead of ever-changing rules—without the stress.
How to Build a Foundation for AI-Powered Service
On Demand Webinar In an era when customer expe ctations are skyrocketing and operational pressures are intensifying, traditional approaches to customer service aren’t holding up. Join Robin Gareiss, CEO and principal analyst at Metrigy, along with Andy Traba, vic e president product marketing at NICE, to learn why organizations must shift their thinking from reactive […]
Industry Benchmark for Performance Management: The Power of a 360° Performance View
On Demand Webinar 82% of companies report significant productivity gains and 97% see positive business impacts from these performance management solutions.Key Takeaways:– Industry Trends have been impacting employee productivity.– Gamification fosters engagement, retention, and higher performance.– Desktop Analytics optimize hybrid and omnichannel work environments.– Proven strategies for measuring ROI and overcoming performance tracking challenges.
BYOD in the remote workplace: Key steps to policy development and compliance
On Demand Webinar In today’s hybrid work environm ent, creating a bring- your-own-device (BYOD) policy is more critical and top of mind than ever before. The question is, how do you build a secure framework and p olicies that accommodate a flexible workforce, while also ensuring compliance across all devices? Join us on dema nd […]
The New Perimeter: Access Management in a Hybrid World
On Demand Webinar Every security team knows that few things are as critical to protect as data. This is especially true when it’s healthcare data and your team is distributed across two countries. When the teamat Synex Medical began an initiative to improve cybersecurity, they knew they had to start by securing every employee at […]
Why AI-Powered Analytics Enables Companies to Cruise Ahead in CX
On Demand Webinar The journey of implementing AI for agent and customer experience requires a comprehensive approach that combines innovation, organizational readiness, and an understanding of both customer and business needs. Join this session to learn how three organizations harnessed interaction data to help decrease call volume, automate quality, and grow their business.
Identity and access security in a growing business – a fireside chat with Synex Medical
On Demand Webinar Every security team knows that few things are as critical to protect as data. This is especially true when it’s healthcare data and your team is distributed across two countries. When the tea m at Synex Medical began an initiative to improve cybersecurity, they knew they had to start by securing every […]
Best Practices for Digital Contact Centers: Engaged Agents & Happy Customers
On Demand Webinar Customers expect higher levels of service, and company leaders push for exceptional CX. At the same time, agents manage requests across multiple channels in hybrid work environments, making it difficult to meet demands—leading to stress and high turnover. This session is packed with actionable insights that can help you optimize your workforce, […]
SMB security and productivity: No longer a one-or-the-other option
On Demand Webinar From hardware to applications, data, security, compliance, and more – IT teams are responsible for a lot. And if that wasn’t enough, you’re also responsible for ensuring business operations run smoothly and securely without impeding employee productivity. Like IT teams, employees are focused on getting their jobs done. Sometimes this means they […]