ERGs on Bright Funds and Integrating ERGs into Employee Engagement Activities
On Demand Webinar Join Submittable for a discussion on maximizing employee engagement through Employee Resour ce Groups (ERGs)
How technology transforms frontline worker communications
On Demand Webinar Frontline workers frequently lack robust communication and collaboration tools, affecting the quality of their work. To curb high turnover rates in organizations, it’s crucial to recognize the importance of digitally empowering your teams to meet your business goals. Join RingCentral’s Saniya Rangooni and Frost and Sullivan’s Robert Arnold for an insightful webinar, […]
Secrets to crafting memorable customer experiences
On Demand Webinar Today’s customer experience (CX) leaders face the challenge of ensuri ng customers find reliability, trust, and satisfaction in their interactions with businesses. However, many CX teams often struggle to accommodate these needs while providing their teams with t he best techniques and tools to keep customers happy. Featured Speakers: Dennis Snow PresidentSnow […]
AI and Human Connection: Striking the Perfect Balance in Customer Service
On Demand Webinar As artificial intelligence (A I) technology weaves itself into the fabric of the customer experience (CX) industry, teams are questioning how to leverage new AI tools in a way that doesn’t eliminate human connection altogether. Featured Speakers: John Finch Vice President of Product Marketing, AI Customer EngagementRingCentral Shep Hyken Customer Service/CX ExpertNYT […]
Real Experts: Crafting Your AI Roadmap – Elevating Your Contact Center with AI
On Demand Webinar About this webinar AI is revolutionizing the customer experience landscape, yet many organizations struggle to implement and scale AI solutions effectively. In this webinar, Nicolas De Kouchkovsky, Principal at CaCube, and John Finch, Global Vice President of Product Marketing, CX at RingCentral, will guide you through the essential steps to successfully adopt […]
RingCentral Trends 2025: The State of AI in Business Communications
On Demand Webinar About this webinar AI is revolutionizing industries, especially in business communications—understanding this transformation is vital for staying competitive. Join us to discover how your organization can harness the power of AI to enhance operations, elevate customer experiences, and optimize sales processes. Whether you’re a seasoned AI user or just starting your journey, this […]